1. Standard Bookings:

• Full refund if canceled within 48 hours of booking ("cooling-off period")

• 50% refund if canceled 30+ days before wedding date

• No refunds within 30 days of the event (but rescheduling allowed)

2. Last-Minute Bookings (<30 days out):

• No refunds (due to difficulty rebooking)

• Option to reschedule for $250 fee (if done 14+ days out)

3. Exceptions:

• 100% refund if we cancel (chapel emergency, etc.)

• Illness/Weather: Credit for future date (with doctor's note/official proof)

4. Rescheduling:

• One free date change 30+ days out

• $350 fee for changes within 30 days (subject to availability)

• The chapel is reserved for 1 hour, including setup and photos. Additional time may be booked for an extra fee, availability permitting.

• Please vacate promptly at your scheduled end time. Late departures will incur a fee of $250/15 minutes.

• Your officiant arrives 15 minutes before your ceremony.

• Receive 15 professionally edited digital photos and 35 raw images within 24-48 business hours.

• Staff will be onsite to assist as needed

• Capacity & Seating

  • Included: 30 seats (ceremony-style setup)

  • Standing Room: Up to 10 additional guests allowed (no additional charge)

• Music & Sound System

  • Our Bluetooth sound system is yours to use during your reservation

• Fun Extras 💍

  • Borrow from our dress-up box (veils, faux bouquets + more!)

  • $250 fee if items are stained, broken, or "accidentally" kept

  
  

Damage & Liability

• You break it, you fix it: Couples are financially responsible for any damage to the chapel, props, or equipment during their rental period. This includes:

  • Stains on furniture or decor ($150+ cleaning fee)

  • Broken equipment (replacement cost + $50 service fee)

  • Theft of chapel property (full retail value + 20% admin fee)

• Injury waiver: While we take every safety precaution, Two of Hearts Chapel is not liable for:

  • Personal injuries (e.g., tripping in heels, emotional distress from vows)

  • Lost/stolen items (leave valuables at home!)

  • Pet-related incidents (see Pet Policy below)

• DIY flair welcome! But:

  • No nails, tape, glitter, or adhesives that leave marks

• By saying "I Do," you agree:

  • We may use your photos/videos for marketing (website, social media, ads)

  • You grant us perpetual royalty-free rights (but we’ll never sell them)

• Opting out? Email us before your date with "NO PHOTOS" in the subject line

Furry guests welcome!

Requirements:

• Leashed at all times

• $150 deep-cleaning fee if accidents occur

Zero tolerance for:

• Jumping on furniture

• Unsupervised pets

• Our space is fully wheelchair accessible

• Need sign language interpretation or other accommodations? Tell us 21+ days in advance

• No sneaky substances:

  • Alcohol/drugs prohibited (save the tequila shots for after)

  • Smoking/vaping allowed only in the alley

• Sobriety clause: Officiant may cancel ceremonies if either party appears impaired (no refunds)

• Marriage licenses: Bring your Ontario license

• ID required: Government-issued photo ID for both parties

• Ceremony start times: Late arrivals get shortened slots (no refunds)